1. Q: Can you provide samples? Are the samples free?
A: Yes, we can provide samples. Normally, we provide 1-2pcs free samples for testing or quality checking. But you have to pay for the shipping cost.
If you need many items or need more qty for each item, we will charge for
the samples.
2. Q: What about your delivery time?
A: We have a lot of products in stock. We can send the stock products in 3 work days.
If without stock, or stock is not enough, we will check the delivery time
with you.
3. Q: How to ship my order? Is it safe?
A: For small packages, send them by Express, such as DHL, FedEx, UPS, TNT, or EMS. That’s a Door-to-door service.
For big packages, you can send them by Air or By sea. We use standard export
carton.will be responsible for any product damage caused on delivery.
4. Q: What kind of payment do you accept? Can l pay RMB?
A: We accept T/T(Wire transfer), Western Union and Paypal.RMB is also OK.
5. Q: How bout your company’s quality control?
A: Quality is most important in our company, from material to delivery, all will be double-checked to ensure this.
6. Q: Do you have a catalogue? Can you send me the catalogue to havea check of all products?
A:Yes, can contact us on line or send an Email to get catalogue.
7.Q: I need your price list of all your products, do you have a price list?
A: We do not have a price list of all of our products. Because we have so manyitems and it’s impossible to mark all of their price on a list.And the price arealways changing because of the material cost.lf you want to check any priceof our products,please feel free to contact us. We will send offer to you soon!
8.Q:How do you make our business long-term and good relationship?
A:1. We keep good quality and competitive price to ensure our customersbenefit;
2.We respect every customer as our friend and we sincerely do businessand make friends with them, no matter where they come from.
